Frequently Asked Questions

Readings & Sessions

Which reading should I choose?

How do recorded readings work?

Enter your required question(s) in the order note at checkout. Please keep each question focused on one main concern. If you need to send a question after placing your order, email erica@echoesofdivinity.com with your order number.

I record your tarot or channeled video reading, upload it to YouTube, and email you the viewing link. No live appointment is needed.

When will I receive my recorded video reading?

Recorded Tarot Readings and Recorded Channeled Readings are delivered within 4 business days after your order and any required questions have been received. Business days are Monday–Friday, excluding holidays. If your option does not require a question, the delivery window begins after purchase. For other offerings, please follow the delivery details in the individual listing.

How do I schedule a live session?

After you purchase a Live Intuitive Reading or Mediumship & Spirit Connection Reading, I’ll contact you by email within 24 hours to arrange a date and time. Your appointment is confirmed once we agree on a date. The 24-hour window is for scheduling contact; your session may take place later. Please check the email address used at checkout, including your spam folder.

What can I expect from mediumship?

Mediumship sessions are led by the impressions and messages I receive. A particular person, detail, answer, or message cannot be guaranteed. You are welcome to share feedback, and there is no expectation that you make a message fit your experience.

Will I receive a recording or follow-up notes from a live session?

Please check your chosen service’s description for what is included. Recordings and written follow-up notes are not automatically included with every live session.

How do I reschedule or cancel?

Please contact me at least 48 hours before your appointment if you need to request a change. Review the Refund Policy for cancellation and refund terms.

Digital Guides & Workbooks

How do I receive my digital download?

For guides and workbooks listed as instant downloads, you’ll receive a download link by email after your order is confirmed. Check your spam or promotions folder if it does not arrive. Recorded readings are created personally and follow the delivery window in their listing.

Can I open my guide on any device?

PDF guides and workbooks can be opened on a phone, tablet, or computer. Follow the individual listing’s details for printing and personal use.

What if I lose my download link?

Contact me with your order details so I can help you access your purchase.

Body Care

How long does shipping take?

Body care orders typically ship within 3–5 business days. You’ll receive tracking information by email once your order ships. Delivery times vary by location; most domestic orders arrive within 5–10 business days of shipment.

Do you ship internationally?

Please contact me to ask about availability and rates for your location.

Still Have a Question?

I’d love to help. Visit the Contact page or email erica@echoesofdivinity.com.